The woman in the checkout queue to whom it comes as a complete surprise that she actually has to pay for the contents of her trolley.
I had the supreme example in Sainsburys today. She had a full trolley and spent more time on her phone than actually packing anything. If I was a checkout operator I would punch these ignorant, rude people.
Right, goods eventually packed and assistant calls out the price. This seems to come as a shock because she then realises that her handbag is underneath the shopping in the trolley. Having retrieved it she delves into the voluminous bag and attempts to ferret out her purse from underneath whatever else women keep in these things. Opens purse and hands assistant a thick wodge of discount/bonus points coupons. Most are out of date or not valid for her purchases but she eventually gets 50p off her bill.
Must be nearly there I thought, only credit card to go now. Wrong - tips out twenty pieces of plastic on the belt and can't find the right card. So, decides to pay cash and empties a great pile of coins to go with the notes and proceeds to try and count out correct amount. As her numeracy skills were a bit limited the checkout operator has to do it for her.
And finally, just as I thought the ordeal was over, she decides one of her 'bags for life' is split, asks for a free replacement and is most put out to be told that it is a Tesco bag so not eligible.
I finished my shopping, came home and went for a lie down in a darkened room.
I had the supreme example in Sainsburys today. She had a full trolley and spent more time on her phone than actually packing anything. If I was a checkout operator I would punch these ignorant, rude people.
Right, goods eventually packed and assistant calls out the price. This seems to come as a shock because she then realises that her handbag is underneath the shopping in the trolley. Having retrieved it she delves into the voluminous bag and attempts to ferret out her purse from underneath whatever else women keep in these things. Opens purse and hands assistant a thick wodge of discount/bonus points coupons. Most are out of date or not valid for her purchases but she eventually gets 50p off her bill.
Must be nearly there I thought, only credit card to go now. Wrong - tips out twenty pieces of plastic on the belt and can't find the right card. So, decides to pay cash and empties a great pile of coins to go with the notes and proceeds to try and count out correct amount. As her numeracy skills were a bit limited the checkout operator has to do it for her.
And finally, just as I thought the ordeal was over, she decides one of her 'bags for life' is split, asks for a free replacement and is most put out to be told that it is a Tesco bag so not eligible.
I finished my shopping, came home and went for a lie down in a darkened room.