Sorry for the repetition, but today it's the GP surgery again.
Last Friday, I saw the GP. He put me on on a 7 day course of antibiotics and said "Make an appointment to have blood taken when the course is finished, and another to see me a few days after you've had the blood test.". So, on the way out I get the only appointment available for today with the nurse. So far, so good.
This morning I get a 'phone call from the surgery saying the nurse hasn't turned-in. Not a problem, even nurses get sick. I'm calm. "OK, when is the next appointment after 4pm?" (I work miles from the surgery, so it has to be late afternoon on my way home. Fridays are better because I only work Monday - Thursday)
"I can fit you in at 16hr20 on Monday, but that late in the day you will have to take the sample to the hospital yourself." WHAT!
Now I'm getting a little charred-off.
"OK, I suppose that will have to do. Can I make an appointment with the doctor next Friday, then?"
"Sorry, he's fully booked."
"What about the following week, any day after 16hr00?"
"He'll be on holiday for 2 weeks then".
"Well, he did say to see him. But what about one of the other doctors? Can I get an appointment next Friday, please?" (TBH, they may not even have had the blood results back by then)
"You need to 'phone Friday morning."
(and I already know that if I want to check they've had the results before I make the appointment, I have to 'phone in the afternoon, after 14hr00)
I get that I'm part of the problem because I work so far from the surgery. But for crying out loud........... Why can't I make an appointment, in advance
, for a specific day of the week at a specific time??? It seems that other people can do it, if my doctor is already
fully booked for next
Friday. ..........And instead of coming cross as being obstructive, why can't the receptionists offer a alternative or compromise?