GOGS...Grumpy Old Gits Society..

333522 Views 8283 Replies 133 Participants Last post by Gripping Pneus, 3 d ago

gordonzz

Discussion Starter · Apr 30, 2016

after all the years of suffering being called a miserable old bar-steward by mrs zz , I am finally rejoicing that she has come round to my way of thinking. the source of this wonderment?... a newly found joint loathing of the foul phenomenon of otherwise seemingly intelligent individuals starting a sentence with the word "so"!!!! if you have been asked , "how do you propose to re-attach that button"? , or , "what method would you use to distribute seed in your garden" , fair enough but otherwise , nooooooooooo! other current hot favourites are "yoofs" with their kecks hanging out the top of their trousers and newly qualified drivers with a green p plate (clearly designating pillock) who refuse to commit to crossing a roundabout without having received a written invitation at least a fortnight in advance! what gets your hackles up?

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7961 - 7980 of 8284 Posts

Trisha

· #7,961 · 4 mo ago

3

Just shot this brief sequence from my frozen garden. It's interesting for the three small blobs of errant sunlight, which folk of fanciful imagination might interpret as a UFO. As they appeared and disappeared as quickly as it took to operate the shutter, it's obvious to me that it's simple physics at work, but I'm sure that the daily papers would love to have you believe otherwise.

Sky Afterglow Natural landscape Branch Twig

Sky Ecoregion Nature Natural landscape Afterglow

Atmosphere Sky Ecoregion Afterglow Plant

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Trisha

· #7,962 · 4 mo ago

A small gift from my step-daughter today.

Motor vehicle Rectangle Font Material property Gas

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HiFi

· #7,963 · 4 mo ago

Excellent 👍

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Abarth Mike

· #7,964 · 4 mo ago

Trisha said:
As they appeared and disappeared as quickly as it took to operate the shutter,

It landed in the field

Trisha

· #7,965 · 4 mo ago

Most things in my life tend to do that, Abarth.

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Kit Spackman

· #7,966 · 4 mo ago

Why is it so impossible to contact any organisation larger than a village shop these days?

I've a need to contact the Royal Mail and a Building Society today, both to deal with things that should have happened months ago. In both cases they don't have an email address of any sort and when I try and phone their contact phone nos. I get the
'.......We're dealing with a greater than normal quantity of calls....' business and wait times are of the order of 30+ mins.

They're not '......dealing with a greater than normal quantity of calls....' at all, they're just so inefficient, and don't have enough staff to deal deal with their inefficiency because they're just too greedy to employ enough people to sort things out.

I've had to resort to writing a letter to the BS, but have no idea how to sort out the Royal Mail problem. I'll attend their office in person when I get home, but I expect I'll not be allowed to shout at them as the poor dears treat that as being insulted etc.

Of course it's fine for them to insult ME by not delivering stuff that should have been with me months ago!

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beardy56

· #7,967 · 4 mo ago

Bet all they give you is a customer services contact card 🤬 .

Some times if you get a menu it can pay to not press any buttons, most times you just get the menu again but some systems connect you to the anything else option, also worth selecting this, which can be a shorter wait time, although most times all it does is miss out a few enter your details now options.

tangerinedream

· #7,968 · 4 mo ago

It's even worse when its AI voice recognition, I'm sorry I didn't catch that, repeat, repeat, repeat etc.

tifosi

· #7,969 · 4 mo ago

I have resorted to NOT keying a menu choice and hoping that I will fall through the 'granny trap' and talk to a (nearly) human being...
It works sometimes.

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Abarth Mike

· #7,970 · 4 mo ago

Kit Spackman said:
I get the
'.......We're dealing with a greater than normal quantity of calls....' business and wait times are of the order of 30+ mins.

Translation

All the cheap phone lines to India are busy.

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beardy56

· #7,971 · 4 mo ago

You will speak to a UK call handler but they are all home based and have gone to put the kettle on 😁

Reactions: 1

longdog

· #7,972 · 4 mo ago

Kit Spackman said:
Why is it so impossible to contact any organisation larger than a village shop these days?

I've a need to contact the Royal Mail and a Building Society today, both to deal with things that should have happened months ago. In both cases they don't have an email address of any sort and when I try and phone their contact phone nos. I get the
'.......We're dealing with a greater than normal quantity of calls....' business and wait times are of the order of 30+ mins.

They're not '......dealing with a greater than normal quantity of calls....' at all, they're just so inefficient, and don't have enough staff to deal deal with their inefficiency because they're just too greedy to employ enough people to sort things out.

I've had to resort to writing a letter to the BS, but have no idea how to sort out the Royal Mail problem. I'll attend their office in person when I get home, but I expect I'll not be allowed to shout at them as the poor dears treat that as being insulted etc.

Of course it's fine for them to insult ME by not delivering stuff that should have been with me months ago!

My favourite lie is, “Your call is important to us…….!”

Reactions: 3

Kit Spackman

· #7,973 · 4 mo ago

Yeah, so important that they can't be bothered to answer it.

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RikoRocket

· #7,974 · 4 mo ago

I'll just be a second... right, yeah, really???

Kevan

· #7,975 · 4 mo ago

tangerinedream said:
It's even worse when its AI voice recognition, I'm sorry I didn't catch that, repeat, repeat, repeat etc.

Try calling AEG 'help' line...
"Hi, my name is Freyja...I'm your virtual assistant...let me check if you have called before...no, how can I help you?"
"I'd like to raise a service call please"
"I'm sorry I don't understand that..."

...of course AI doesn't respond to ranting and swearing so you have to stay dead calm and treat it like the dumb thing it is and stick to single words...then eventually get put through to a virtual waiting room to speak to a real person when they've finished their tea and biscuits.

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tangerinedream

· #7,976 · 4 mo ago

Unfortunately the RAC use AI now as well,found out to my cost last November,it wouldn't even recognise my membership number.

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Abarth Mike

· #7,977 · 4 mo ago

tangerinedream said:
Unfortunately the RAC use AI now as well,found out to my cost last November,it wouldn't even recognise my membership number.

Wrong group

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beardy56

· #7,978 · 4 mo ago

At least you can normally fiddle your way through to a real person on the phone. One of the UK's parcel delivery services has a chatbot assistant as it's only visible means of communication. When you try to find out why you haven't received you parcel it just repeats the information on the tracking screen. You are offered an anything else option which then has one option, has your home or car been damaged, which probably tells you all you need to know about their service 🤬

StuBeeDoo

· #7,979 · 4 mo ago

StuBeeDoo said:
Aaaaand........ We've been invited to......
The gender-reveal party.

Well, it's today.

.........And Wor Lass tested positive for COVID this morning, so we're definitely not going. OK, I feel sorry for her because she feels lousy, but I can't stop PMSL.

She's on the blower now breaking the news to Mrs.Angry.

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StuBeeDoo

· #7,980 · 3 mo ago

StuBeeDoo said:
..........Wor Lass tested positive for COVID this morning

...........And, this morning, so did I.

StuBeeDoo said:
OK, I feel sorry for her because she feels lousy

Into her fourth day, my patience is wearing very thin. She's one of those people who makes a huuuuge fuss when they're "poorly". Me, on the other hand, I just like to be left alone and I keep as quiet as possible.
I tried to relate Trisha's recent experience to her, in attempt to convince her she could be much worse-off, but when she's like this she just wallows in her own self-pity. Self-pity is one of the many things I have big trouble tolerating. Fortunately in a few days she will back to her usual self and this current round of emotion will be consigned to history, never to be spoken-of again.

Then I just wait for the next round.

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