OK, back on 'phones again, but slightly different today. I've just been making calls to various companies...........
Company 1, local double glazing company to arrange to get a problem with a recent install rectified. Very polite lady on other end, most apologetic. "Sorry to hear you're having problems, Mr.B....." "I can get someone round Mr.B....." "If that's not convenient, Mr.B..... we can fit round you".
Company 2, will writers. I had a letter from them asking me to call (which I think is probably to do with this GDPR nonsense). My call is answered by a very young-sounding girl. "Can you give my your reference number?" (No "please") "Can you confirm your full name and the first line of your address?" "OK Stuart, all the advisers are busy, I'll get them to call you back". I explain that I'll be in and out all day. "Can I take your mobile number, Stuart?" a. I don't do mobiles & b. Why the hell would I want to discuss my will in public?
I then think of a 2 hour window when I'm likely to be at home this afternoon. "OK, Stuart, I'll get someone to call you".
Double glazing company 1, Will writers 0.
Company 1, local double glazing company to arrange to get a problem with a recent install rectified. Very polite lady on other end, most apologetic. "Sorry to hear you're having problems, Mr.B....." "I can get someone round Mr.B....." "If that's not convenient, Mr.B..... we can fit round you".
Company 2, will writers. I had a letter from them asking me to call (which I think is probably to do with this GDPR nonsense). My call is answered by a very young-sounding girl. "Can you give my your reference number?" (No "please") "Can you confirm your full name and the first line of your address?" "OK Stuart, all the advisers are busy, I'll get them to call you back". I explain that I'll be in and out all day. "Can I take your mobile number, Stuart?" a. I don't do mobiles & b. Why the hell would I want to discuss my will in public?

Double glazing company 1, Will writers 0.