People not reading anymore
I had some Pioneer cars on Ebay. After a couple of days I noticed that I mixed up some pictures so I altered the auction text and added an additional picture. Regretfully I was not able to remove or change the wrong picture because it was the main picture of the auction.
Since both cars, Dodge Lady Luck and Ace of Spades, are collectibles I assumed that my change would be noticed and the buyers would be aware of my mistake. Everything was right, the auction text clearly stating the right product number and description. Pictures from the backside clearly stating the right product number and description, the additional picture clearly showing the right car, altered text clearly describing the mistake.
So I sold the cars and shipped them.
Then I got a message from a buyer that he got the Lady Luck car and that was not the car in the first picture. So I got a message about the P025 Lady Luck with a picture of the P025 Lady Luck staying it was not the right car ...
It was stupid to assume that people read before they put in an offer. Now the buyer wants to sent the car back and get the other one (Ace of Spades). I wrote him that I will gladly take the car back, but the Ace of Spades was sold as well so I cannot swap the cars.
The buyer of the Ace of Spades didn't sent me a message yet so I guess he knew what hew was getting ...
As we say here in the Netherlands: „Reading is an art".