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Discussion Starter · #1 ·
Have you ever experienced an SSD overload?
No, I have never seen an overload.1025.64%
Yes, I have had infrequent overloads.615.38%
Yes, I have frequent overloads.37.69%
Yes, my powerbase went into permanent overload.00.00%
Just looking/Don't have SSD - Don't count this as a vote.2051.28%
 

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I would like to gauge how common overloads are for people who own Scalextric Digital. I cannot vote because I do not own the system.

"Overload" refers to either temporary overloads or permanent overloads that require powerbase replacement. Please report if you have seen them, even if infrequently. If you are a dealer, please only report on your experiences with sets you own or have set up in your store.

If there is a real problem, it should be brought to the attention of Scalextric and addressed.

If many people are having infrequent overloads, this may be a simple issue of making sure the braids are trimmed and do not short the rails.

If few people are having frequent overloads, it may be an issue of some defective hardware that does not effect the majority of buyers.
 

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maybe he is a contientious objector, since there is no pole of :

1) have your no-brakes carrera cars been replaced
2) have you had carrera pro cars that drive slow
3) have you had carrera pro cars that do not function as ghost cars
4) have you had any other problems with carrera
5) have you had a combination of the above reported problems
6) has you carrera system worked fine

If you post a similar pole, there will be balance. However, results of both poles is still hearsay, what you really need is manufacturer, retailer or distributer evidence.

Also Chris, rest assured that Scalextric is aware of the problems and working hard on it, just as Carrera are with theirs. Long live digital!
 
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Hi

Hairy Racer here.

Lets us have a poll on the issues that befall Carrera Pro-X and SCX Digital also to add some balance.

This type of thing to satisfy ones curiousity does not help the hobby or Slotforum members.

The sample will be too small for any result to be valid.

And passed polls at other websites have proved that members with issues are more likely to vote than those without.

Let us be proactive about this and help out fellow slot racers with meaningful assistance. Please refer to the SSD Test Plan if you have an issue. Please be patient. As meaningful feedback over the next few weeks is provided then further test plans will be prepared to narrow the issue further until it is clear precisely what is happening.

And then Slotforum itself may be able to help reduce the number of overloads experianced by several of the members.

Hairy Racer

"Tell them Hairy Racer sent you!"
 

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Discussion Starter · #8 ·
astro-
Based on the number of posts on SSD overloads here and the number that have been deleted at SCI, I realize objectivity on this mater is impossible.

If everyone were honest, this poll could help to provide some objective information. However, people know the importance of a smooth product launch so they are willing to hide the problems from prospective buyers rather than collect objective data in a public forum.

wow.
 

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Martin Kay
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QUOTE (darainbow @ 10 Jan 2005, 17:56)martinkay-
I see you reading this thread, so surely there should be a vote for overload?
<{POST_SNAPBACK}>

I PM'd you why - I thought the options needed a bit of fleshing out that's all. Happy to vote for an occasional overload on occasions when I wouldn't expect one though.
 

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I am a bit bored of our banters on the forums, but since you do not answer PMs and you address me directly, here we go again.

You posted before that SCI did not delete posts earlier, which is also what they say.

There are lots of great threads on this forum which alread detail the personal experience of SSD owners, giving details of their problems in context. I know their are problems, what neither I nor you nor this pole will show is whether these problems affect 1% of buyers, or 0.1% of buyers or whatever. Maybe 10%. Who can tell. But so far I have not heard of one instance where scalextric and the retailers have not done whatever they can to help sort out the problems of the first batch (s) of digital.

But for the record, I think there are more errors and problems than in an ideal world, it looks exactly like scalextric are aware and dealing with the problems, and why not leave these issues to be worked out by SSD users who are not hiding the facts at all, and concentrate on applying your skills and efforts to helping Carrera owners?
 

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Calm down, Darainbow!

The poll has been here for about half an hour, we will see.
To me, it almost seems like you want people to have prodlems with SSD.


Maybe it isn't such a big problem after all, or maybe there is, we will see after a few hours or days but not after half an hour.
 

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DT
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Poll edited for those that want to look and not vote. Remember that you can only vote once.

DaRainbow your vote has been removed.
 

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Discussion Starter · #13 ·
My fascination with this is how objective information is impossible to obtain based upon the politics of this situation. This is getting in the way of diagnosing and fixing this problem.

From my persective, it looks like the home-brand loyalty is so strong that you people are attempting to hide the problem, and this is maddenning. In the USA, there isnt this kind of brand-loyalty. That ended in the 80s when we realized the Japanese were building better cars. But this has caused us to improve the quality of our products. Americans demand the best! But here is a situation where an inferior product will survive. Maddening!

But in the end I cant control anyone elses honesty, motives, preferences or how they spend their money. As my parting statement on this subject, let me say "good luck with that."
 

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Daraindow

Can i just say that i called scalextric this morning and my replacement SSD powerbase is in the post. What more could you want froma company.

I am very happy with SSD even if the powerbase went pop. These thing happen.

For Example

I had a FIAT Stilo 1.6 5 door about a year ago this developed an enigne fault that not even FIAT themselves couldn't fix. T

The main dealer were a real pain in the ass about refunding my money or replacing my car, so much so i settled on a fix 2 weeks later the cars was back in their work shop.

After a lot of shouting and stuff, i got an upgraded car still a FIAT Stilo 1.6.

If all companies were as open minded as scalextric the world would be a better place.

Something to think about.

ScalextricRacer
 

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Soren Winkler Rasmussen
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Hi darainbow
QUOTE (darainbow @ 10 Jan 2005, 18:37)My fascination with this is how objective information is impossible to obtain based upon the politics of this situation. This is getting in the way of diagnosing and fixing this problem.Yes, it's sad isn't it.


QUOTE But here is a situation where an inferior product will survive. Maddening!Here is another sad example of a highly subjective oppinion.


I'm curious about one thing though: why do you want the SSD system not to be succesfull?.
I don't understand how the success of SSD could be of any disadvantage to you.
 

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QUOTE (SWoRd @ 10 Jan 2005, 20:00)I'm curious about one thing though: why do you want the SSD system not to be succesfull?.
I don't understand how the success of SSD could be of any disadvantage to you.

<{POST_SNAPBACK}>

He won't answer that properly, I've asked him as much before. He just dances on top of a pin-head and protests his innocence.
 

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Martin Kay
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QUOTE (darainbow @ 10 Jan 2005, 18:37)From my persective, it looks like the home-brand loyalty is so strong that you people are attempting to hide the problem, and this is maddenning. In the USA, there isnt this kind of brand-loyalty.

<{POST_SNAPBACK}>

Worth bearing in mind that many people in the UK going into digital for the first time don't have a level playing field, as we will probably have used Scalextric in one of its earlier forms, and may also want to be able to create digital tracks using track sections, accessories and cars that were made as far back as the 1960s. Straightforward comparisons between the features of Carrera, SCX and Scalextric are only really valid if you are buying your first ever slot car track. If you have an attic full of old Scalextric, and as there is little to choose between the pros and cons of the other systems, it's naturally going to be more appealing (and less costly) to follow the upgrade path and put up with the teething problems with that system, rather than scrap it all and start again only to encounter the teething problems of a different system. For example the other day I dug out an old UOP Shadow and Ferrari 312T which I had on my Scalextric in the 1970s - and I am looking forward to seeing if they will accept the digital chip and be brought back to life in the 21st century. And using the skid chicane and hump back bridge add some additional interest and excitement to racing on our circuit. So when making a buying decision this kind of thing is a major factor for some - meaning we will tolerate overloads, HC ERRs, fried powerbases etc., as long as the manufacturer responds properly, as they seem to be doing.
 

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QUOTE (darainbow @ 11 Jan 2005, 03:39)I would like to gauge how common overloads are for people who own Scalextric Digital. I cannot vote because I do not own the system.

"Overload" refers to either temporary overloads or permanent overloads that require powerbase replacement. Please report if you have seen them, even if infrequently. If you are a dealer, please only report on your experiences with sets you own or have set up in your store.

If there is a real problem, it should be brought to the attention of Scalextric and addressed.

If many people are having infrequent overloads, this may be a simple issue of making sure the braids are trimmed and do not short the rails.

If few people are having frequent overloads, it may be an issue of some defective hardware that does not effect the majority of buyers.
<{POST_SNAPBACK}>

Darainbow,
what on earth are you thinking?!! Exactly what is the point of this poll?

(deleted paragraph.. counted to ten and thought better of it)

I think you need to stay with the Carerra threads, and leave the SSD threads to people who have a genuine interest in SSD. I don't hate Carerra, but I'm happy with my SSD decision. Those who are not, have the option of a refund, and going out and getting Carerra, or SCX or waiting for Ninco. Overloads have been discussed, and there are resolutions readily posted on the forum - albeit, some people may choose not to spend more money on extra power. In the meantime - please refrain from anything to do with SSD, you input is pointless and a waste of everyone's time - including your own!

This is getting boring.
 

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QUOTE (SWoRd @ 11 Jan 2005, 06:00)I'm curious about one thing though: why do you want the SSD system not to be succesfull?.
I don't understand how the success of SSD could be of any disadvantage to you.

<{POST_SNAPBACK}>

Perfectly put.
 
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