[Martin Schmidt]

It seemed that there have been an update on my server. It should be fixed now. Please let us know if you still see a problem

 

[Dr Guero]

It seemed that there have been an update on my server. It should be fixed now. Please let us know if you still see a problem

Thanks guys!!!

I'm away for a couple of days.

I'll let you know on Wednesday
Best regards!

 

[PedroS]

I'm also struggling with v3 bootloader install. Dongle is installed. Chrono as well and bootloader 2.13 also installed well. All this on a laptop with win 7 and wifi connection.. Any guidance will be much appreciated. Thanx

 

[MrFlippant]

OK. Now that we know what you've installed, what is the actual problem? I assume there's an error message of some kind? What does it say?

 

[PedroS]

I'm also struggling with v3 bootloader install. Dongle is installed. Chrono as well and bootloader 2.13 also installed well. All this on a laptop with win 7 and wifi connection.. Any guidance will be much appreciated. Thanx

OK. Now that we know what you've installed, what is the actual problem? I assume there's an error message of some kind? What does it say?

When I start the installation of bootloader v3 I get this:

but after a while it just shuts down. No installation completion, no desktop icon. I tried with or without v2.13 pre-installed. I also checked event logs for eventual errors but did not find anything...

 

[PedroS]

well, it seems it was my microsoft.NET framework version. Now (after updating it) I was able to install the NI package manager...

 

[GRUNZ]

Did you manage to successfully install the bootloader?

 

[PedroS]

Did you manage to successfully install the bootloader?

Nope. It detected V2.13 that was already installed and chrono. I decided to remove v2.13 and re-run the v3 package which starts NI but then closes without installing bootloader v3

 

[GRUNZ]

Ok, similar to my experience with my win 7 box I use for racing.
I am not sure if there are issue with dependencies in win 7 machine.

 

[MrFlippant]

What error does it give when you attempt to run bootloader now?

 

[GRUNZ]

If it is like in machine, it does not give any error.

 

[PedroS]

I just looked a bit more carefully to this and I checked the version of NI package manager. In my case is 20.6.0 which corresponds to the latest release that supports Win7. I dunno if users with Win10 get this version or a later version ..the current latest is 21.3.0.
I also checked system event logs and I found this:
"An exception occurred: NationalInstruments.PackageManagement.Core.NIPkgException: A package you selected, or one of its dependencies, requires the latest version of Package Manager to continue with installation. Visit ni.com/info and enter the Info Code NIPMUpdate for more information." ...but I can't update due to lack of support for Win7 (I tried).
Wondering if this is the culprit ...
Btw, the v3 bootloader package starts and when is trying to install bootloader (deduced from terminal info) it just shuts the installer and no error msg on the screen. (I just removed all the installs and re-installed)

 

[Slot.it]

Uhmmm, we need to look into that.

 

[Martin Schmidt]

Its very odd. It seems like even though it sys it can be used on Win7. sadly its not.
Sorry not much we can do about this beside ask you to upgrade your windows.
Sorry for that.
Martin

 

[Slot.it]

Unfortunately, Windows 7 is quite old and it can't be supported by the new BL.
For windows 7, give a try to 2.13, but we have moved forward and I recommend BL v.3 now:
http://www.slot.it/Download/oXigen/Software/O2_Bootloader_0213_2020.zip

 

[PedroS]

Yes, I decided to install win10 and now everything seems to be working. Thx