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Discussion Starter · #1 ·
My O2 dongle arrived earlier this week and I have a refurbished laptop with Windows 10 to run my cars.

I followed all the instructions to install the Signed Certificate - No problem there. When I get to the second part, the first instruction is to plug in the Dongle. Then Windows 10 happily goes ahead and sets up what I presume is a driver for the dongle. I follow the instructions and when I get to the part that asks me to "Browse my computer for driver software", I get a Windows response that says "The best drivers for your device are already installed. I don't get to the part where I trust Galileo Engineering.

So I don't know whether the right drivers are installed or not. I tried uninstalling the USB Serial Device (COM3) and repeating the exercise - same result.

Any suggestions..............

Also, how do I establish if the firmware is up to date.
 

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Alan Wilkinson
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1,143 Posts
Everyone struggles with this. Me included.
For the upcoming July Rockingham event, the host will no longer manage firmware. It will be down to the teams. I will have to struggle with this again soon. (I never did get it working previously)

Looks like a perfect candidate for a Mr.Flippant youtube guide.
Over to you Mr Gaub.
Please.. pretty please...

Alan
 

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207 Posts
Discussion Starter · #3 ·
Fixed - I think.

Instead of following the instructions:-

"Browse my computer for driver software"

I selected

"Let me pick from a list of available drivers on my computer"

And pointed to the folder with the O2 driver.

It loaded straight up and everything appears to be as it should be.
 

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novice jazz player &
Joined
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6,599 Posts
Fixed - I think.

Instead of following the instructions:-
"Browse my computer for driver software"
I selected
"Let me pick from a list of available drivers on my computer"
And pointed to the folder with the O2 driver.

It loaded straight up and everything appears to be as it should be.
Yes - precisely what I did and it worked straight away too.

c
 

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Alan Wilkinson
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1,143 Posts
Here I go again.

Trying to install on windows 10

Installed the certificate ok.

Run up bootloader , it directs me to install labview runtime and directs me to website to download and install.
Download, install, Reboot.
Run o2 bootloader, I get message "unable to locate labview run time engine"

Run ni-labview 2020 runtime engine x86 20.1 online from my downloads folder.
Labview pops up message "no operation to be performed" which seems to infer that LV is up and running.

What am I doing wrong?

Green Font Material property Rectangle Gadget
 

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Alan Wilkinson
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1,143 Posts
Internet access is OK.
All drivers etc downloaded from slot.it

I've noticed that the driver didn't install.
So, into control Panel, removed device.

Pulled the dongle, reinserted.
This com3 device disappears when the dongle is pulled, so its certainly the right one.

Windows automatically sets up the driver again.
But. There is no option to right click it and perform a driver update.

I am logged on with an administrator id. Azure Rectangle Font Aqua Parallel
 

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Greg Gaub
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15,353 Posts
Install Chrono.

It doesn't make sense, but for some reason, something about the LabView install that it does is what the bootloader(s) are looking for.
 

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Greg Gaub
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15,353 Posts
The oXigen USB "dongle" is the device that handles all the communication between the controllers/cars and the PC race management, or hardware management, software. Without it, you cannot race oXigen cars using oXigen software for 20 cars on the track at once. It's not a requirement to have the dongle, or any of these things, if you're using your oXigen hardware as SSD, though.
 

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Alan Wilkinson
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1,143 Posts
OK, I'm much further along than I ever have been, however..

Downloaded and installed o2 chrono 1.07
Rebooted
Ran up chrono.

Bootloader now runs! but still Complains about not finding the dongle

Removed the dongle driver using control panel.
Physically pulled the dongle, reinserted, windows automatically installs a default driver.

Pulled up control panel com3 properties.
"Update driver" is greyed out.🙄

So I'm not up and running yet but this has to be Windows problem , not a slot.it problem. View attachment 270273
 

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Alan Wilkinson
Joined
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1,143 Posts
OK, I'm much further along than I ever have been, however..

Downloaded and installed o2 chrono 1.07
Rebooted
Ran up chrono.

Bootloader now runs! but still Complains about not finding the dongle

Removed the dongle driver using control panel.
Physically pulled the dongle, reinserted, windows automatically installs a default driver.

Pulled up control panel com3 properties.
"Update driver" is greyed out.🙄

So I'm not up and running yet but this has to be Windows problem , not a slot.it problem. Font Rectangle Handwriting Material property Parallel
 

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Greg Gaub
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15,353 Posts
After you click update driver, if it won't let you search for drivers and find the oXigen driver, then you may need follow the guide on the certificate and driver install again. With that, it shouldn't be necessary to manually install the driver.

But, if that's not working, then see if you can "browse" for the driver files somehow. I just did this on my freshly updated Win 10 pc for my track, and all the expected options were there, but it seems like your Windows isn't giving you the manual installation options.
 

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Premium Member
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289 Posts
I've similar problem with my new PC.

The drivers are installed correctly. RMS (RCSO2 & O2 Chrono) can run and recognize the dongle but the Bootloader cannot.

Martin proposed some help, I've yet sent him a message.

On my other PCs, same Windows version, the Bootloader recognize the dongle.

So at this point I don't what's wrong with this particular computer.
 
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