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Alan Wilkinson
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1,143 Posts
The source of the dongle driver update problem.

Windows 10 :

- automatically installs drivers when it sees new hardware (when the dongle is first plugged in)
- complains like crazy if the driver you are trying to install is not digitally signed etc.
- does a date check on the driver you are trying to install. If the date is older, the default is that win10 will refuse to install the driver and shows a message saying that the best driver is already installed which has to be overridden by the "have disk" option.

- I also found that the dongle has to be inserted into the USB port on the back of the computer, not one of those on the front (despite those front USB ports working perfectly for USB drives etc)

Life would be easier if :
- The slot.it driver date was more recent than the latest available from Microsoft.
- the slot it driver did not trigger all of the unsigned driver warnings.

Also, for bootloader v2, the Chrono software MUST be installed otherwise the bootloader will not work with labview.
Hopefully this is fixed in V3?

I'm writing this for (mainly) selfish reasons.
I know that I'll never remember these steps the next time I need to install software to update Oxigen firmware so I'm leaving a trail of cookie crumbs here for future reference.

Alan
 

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novice jazz player &
Joined
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6,599 Posts
I find...

1/ I have to use the same USB port for my Slot.it dongle on my Windows 10 each time - and its the port I first used when the drivers were installed.
2/ There are procedures for installing unsigned drivers - this involves a special boot-up option and for encrypted drives it also involves inputting the de-encrytption key - so a bit complicated - but do-able. I think the Slot.it signed certificate option is the best - my strong advice - carefully read Maurizios install instructions before installation.

c
 

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Vendor
Joined
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2,974 Posts
Our drivers are indeed signed, we have the certificates, but these installation issues seem to affect several customers, and we don't understand why - whether there is something wrong in our procedure, or what.

Eventually, the drivers are installed, they work, and Windows stop complaining, but we would like a more straightforward process.

If you have any advice please feel free to send it.
 

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Greg Gaub
Joined
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15,353 Posts
Without a load of testing, here's the sequence that I would recommend for best results.

- Install the certificate and drivers per the slot.it docs.

- install Chrono and Bootloader

- Plug in the USB dongle.

Windows should then use the slot.it driver, but if you plug it in before installing the driver and software, it will certainly do what it does and install some generic driver that doesn't work, and get you into the above spiral of annoyance. The hard part is not plugging the USB dongle in straight away, but waiting until after you've done the driver and software installations. The software installations may not be necessary, but I feel like users tend to want to get to it asap, and will want to just plug in the dongle and install Bootloader, then get hit by Windoze stupidity.
 

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Alan Wilkinson
Joined
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1,143 Posts
Got a new 02 b chip off a UK seller!
In its packaging, unused. This is like finding a live dodo!
However, bootloader 2 does not want to recognise the chip.
I test bootloader against a known good chip and it is working fine.
The chip pairs to my scp2 and I can rev a motor up.

Do I have a bad chip or have I missed something simple?
 

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Alan Wilkinson
Joined
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1,143 Posts
Have you tried the app?
My gas munkey team buddy "graham" is struggling with the app and c chips (and I'm leaving him to struggle).:eek:
Maybe I need to get bootloader v3 for the b2 chip?
By the way, the reason the question is in this "drivers" thread is that the posting started with me struggling to do a reinstall of the dongle drivers after a Windows automatic update seems to have overwritten them. Its a shame there seems to be no way to prevent win10 from updating a driver unless you stop it updating all drivers.
My lesson from that is "once you crack it, document it " 😀

 

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Greg Gaub
Joined
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15,353 Posts
I would definitely suggest using the latest bootloader.
The app isn't that hard to use, but it has its own quirks due to the million and one phones/tablets on the market.
 
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