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Slot King
3,344 Posts
Daniel, thanks for the feedback, but all that stuff should have been sorted out long before the deployment of the new software.
We have been paying for a set of benefits which we are not receiving (the galery hasn't worked properly for a number of years).
VS is failing to meet it's contractual obligations here, this is not funny anymore, I have started to investigate what legal recourse I can take to either force VS to deliver the relevant level of service or get a multi year refund,

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