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Grabbing at straws here, but try removing the phone dongle and see if that helps - I don't have one but maybe there's some conflict if it's a bluetooth phone connection?

Otherwise, before launching SSDC, click on the Windows "Start" button and open "devices & printers" - right click on the throttle pro icon or any other bluetooth device and select "delete device". Don't worry, they should all re-install themselves automatically next time they are needed. This cleared it for me when I was having problems, but that was version 5.3 and I think it's been changed with 5.4, which should have improved it.
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